Adam Wirth
Not bad at all. However it would be nice if you could pay with debit or credit on the app so you don't have to worry about frantically looking for cash. Or have some way to have monthly or yearly subscription for a digital scannable bus pass. It would be very convenient just show the pass, the driver scans it and there you go. If such changes are added to the next update I will be glad to use the app more often.
5 people found this review helpful
Spare Labs Inc.
April 21, 2022
Thank you for your feedback! We will chat with Cheyenne Transit about setting up card payments on the app.
Heather G
While I love the app I find it a little difficult to select time to schedule rides when I go to select my time, it only gives me about a 2-second window to change the minute an hour before defaulting back to the original time it was set this issue started happening about 2 or 3 weeks ago before that it was working great and I had no issues
Spare Labs Inc.
January 5, 2024
Thanks for your feedback Heather. We are sorry to hear about your experience with the app. If you could kindly reach out to our support team via support@sparelabs.com we would love to gather some additional information and investigate this behavior further.
Devonte Vance
Was cool when it was free. But the price went to $1.50. also scheduling a ride has a hour window. Not good if yr going or leaving work. I had made plans to schedule a ride at 7am. But had to run down two blocks cause it had shown up at 6:30. And if yr late to many time like this it's a week of ride refusal. Not fun if it's my only way of getting baroumd town for work.
3 people found this review helpful
Spare Labs Inc.
December 7, 2021
Hi Devonte,
Thank you for reaching out and sharing your feedback. We're sorry to hear about your most recent experience. We spoke with the Cheyenne team today and shared your message, the team is going to connect with you directly on this to help improve your experience moving forward.
Thanks, The Spare Team