
Mitchell Fung
Preparing for trip but it won't load my trip details because I used an Alaska rewards numberor didn't use my COSMILE number. I used the same account to purchase but it can't find my flight details. App is a joke as much as it is useless!
2 people found this review helpful
STARLUX Airlines Co., Ltd.
September 22, 2025
Dear Customer,
Thank you for your valuable feedback.
To assist you further, we kindly ask that you visit the STARLUX App or official website and use the “Feedback” form to provide descriptions and screenshots. Our call center will be happy to assist you.
You may access the form at STARLUX>Support>Feedback>Feedback. Thank you.

Charles (Charles T)
- Flag inappropriate
- Show review history
The app can sometimes have difficulty launching especially after an android os update. Interface is pretty good, simple with expected features like reserving meals.
1 person found this review helpful
STARLUX Airlines Co., Ltd.
September 22, 2025
Thank you for your continued support and trust in STARLUX Airlines. We look forward to serving you again in the near future.

Edward Smith
I haven't used this yet, a buddy of mine recommended it I am flying to Asia to visit my wife's family, the 3 stars is from the founder being the son of the founder of Eva Airlines and a buddy of mine recommending it will be updated to 5 stars once I use it, if all goes good, the rating is the reliable source, if technical issues my rating will move down or up depending on the situation.