
Demetrius Vines
Everything seemed to be going well, I was downloading games and earning points with relative ease trying to earn some extra cash for a vacation. I got enough points to cash out $200 for PayPal and put the request in. Gave my email as needed and was waiting to get my reward. The next day I checked the app and my remaining points balance was set to 0 and all of the game offers and my activity history disappeared. All except the history for my reward redemption. Contacted support, nothing.
1,134 people found this review helpful
Playful Rewards
July 16, 2025
Hi Demetrius! We're so sorry to hear you had a negative experience. Would you mind opening a support ticket in app so our team can look into your issues?

Jennifer Woodsworth
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The app was working fine for me at first. The games were ok. I was earning points with minimal issues. Once I claimed my first reward the whole interface changed. I couldn't keep earning on the games I had installed. The points were poorly calculated and most were missing. I'm still waiting to receive the reward. update: still no rewards and no response to my emails for missing points
716 people found this review helpful
Playful Rewards
June 11, 2025
Hi Jennifer, We're so sorry to hear you had a negative experience. Would you mind opening a support ticket in app so our team can look into your issues?

Lindsay Willis
I'll update this review if my issue is resolved. There was a reward of $10 in their points if you spent $5 in a game downloaded through them. I spent $5, and earned enough points with that included to redeem a gift card. The app then stopped showing any games, including the one I downloaded, in the app. Contacted customer support and they said my account was flagged for fraudulent activity, though I haven't, and they'd get back to me when it was confirmed or denied. Nothing yet.
624 people found this review helpful
Playful Rewards
May 29, 2025
Hi Lindsay, We understand your frustration. We've seen a rise in fraud and are working hard to keep things fair. If you believe your ban was a mistake, reach out through in-app support, and we’ll review it. Please note that certain actions, like using VPNs or cheats, aren’t allowed to ensure a fair experience for all.