
A Google user
App doesn't work on Android. Period. Dont tell me to contact your support, because they have no idea how to fix it either. After 3 days of back and forth they confirmed that it doesn't actually work but 'they are looking into it' and dont have any timeline for a fix. In other words 'go away, we dont really have an app'. Any wonder the ratings for this app keep dropping?
23 people found this review helpful
When I Work, Inc.
March 1, 2019
Hi there, Thank you for your review. It looks like you have been talking with our team. We are investigating what you are reporting and we hope to have this resolved soon. We will send further updates via the ticket you sent in as we know more information.

Danielle Sansano
I have been using this app on both IPAD and Samsung tablets for months...and am happy to report that we haven't had any issues!! We have about 15 employees who use this as our time-clock system, at multiple work sites, and I am pleased to report...NO NO ISSUES!!!!! One of our IPADS conked out, and I had to download everything onto a Samsung tablet...including the time-clock app...and was pleasantly surprised to power it up and keep on working without any hitches or interruptions!!!!
When I Work, Inc.
May 12, 2025
OMG, you just made our whole WEEK Danielle! 🤩 So thrilled you're loving the app! High fives all around! 🙌

A Google user
Downloaded the app to be able to see the list of employees and manually clock them in and out myself upon request like my coworkers on iPhones can do. It appears the Samsung version only has the time clock feature for them to punch in their numbers. I remember having this app 1yr+ ago and was able to access more, not sure what happened here.
18 people found this review helpful
When I Work, Inc.
May 20, 2019
Hey R. T - Sorry to hear you may be experiencing an issue. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work with you.