Symbio® Service & Installation

Trane

About this app

The Symbio® Service and Installation free app has all that you need to start up and service a Symbio 700 controller without a PC or other software service tool.
The app connects a Symbio 700 controller using Bluetooth BLE or Trane Connect Secure Remote Access when available.
The app also supports Symbio 800 chiller and IntelliPak controllers using Wi-Fi or Trane Connect Secure Remote Access to set up, monitor and service equipment.

Using the app, you can
• View the equipment status, alarms, and diagnostics
• Configure the controller to match the installed equipment options (Symbio 700 only,)
• View and edit setpoints and other operational parameters,
• View and edit schedules,
• Configure the controller to communicate to a BAS or Trane Connect for remote access
• Back up and restore controllers
• Update firmware from a USB drive
• LLID binding and Manual Control Settings (Symbio 800 only)
• View data logs
• Initiate test modes (Symbio 700 only)

Ratings and reviews

I have an old android galaxy note 9. I was having a heck of a time connecting this app to a Trane RTU. I finnaly got it connected after figuring out that I needed the GPS/location on my phone turned on, as well as the Bluetooth. Try that if you're having connection problems. It worked for me.

I would give 0 stars if I could. Pointless app to steal data from customers. Worst yet the ac you bought is a paperweight until the tech who installed it uses this app. This is not how you get more customers. It's the opposite. Sorry had to edit. It's even worst. It won't pair at all cause I use android. Don't bother installing if you use android

Trash!!!! App on android won't find symbio controller and if you use a second party return smoke detector you need to use the app to program it for a second party smoke detector... also if you need commerical tech support you got a better chance of seeing Jimmy Hoffa and George Washington in the same room before getting tech support!!

What's new

Added support for Symbio 800 (Settings, Status, Alarms, Data Logs, Service, Protocol and IP configuration, Backup and Restore, Update Firmware)

New features:
• Diagnostics for Symbio 800
• Manual Control Settings for Symbio 800
• LLID Binding for Symbio 800
• Schedules for both Symbio 800 and Symbio 700.
• Edit Customer Connection Input Polarity for Symbio 700
• Configuration UI has improved
• Improved order of items in Symbio 700 Configuration screen to reduce scrolling