Symbio® Service & Installation

2.9
49 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Symbio® Service and Installation free app has all that you need to start up and service a Symbio 700 controller without a PC or other software service tool.
The app connects a Symbio 700 controller using Bluetooth BLE or Trane Connect Secure Remote Access when available.
The app also supports Symbio 800 chiller and IntelliPak controllers using Wi-Fi or Trane Connect Secure Remote Access to set up, monitor and service equipment.

Using the app, you can
• View the equipment status, alarms, and diagnostics
• Configure the controller to match the installed equipment options (Symbio 700 only,)
• View and edit setpoints and other operational parameters,
• View and edit schedules,
• Configure the controller to communicate to a BAS or Trane Connect for remote access
• Back up and restore controllers
• Update firmware from a USB drive
• LLID binding and Manual Control Settings (Symbio 800 only)
• View data logs
• Initiate test modes (Symbio 700 only)
Updated on
Mar 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.9
47 reviews
Josh Schoof
July 7, 2025
the app has certain buttons that do not show up on the phone screen. its just a white bar. you have to just randomly click to try to find the botton you want. wasted hours of time servicing a unit because of this. bring back controls you can edit directly.
1 person found this review helpful
Did you find this helpful?
Trane
July 8, 2025
We would appreciate it if you could specify a more detailed account of your issue here: https://tranedigital.zendesk.com/hc/en-us/requests/new (including screen captures - where applicable). Thank you
Jonathan Dumler
August 11, 2025
if app had the correct parameters it would be great. Trane Bacnet/ms/tp baud default is 76800. why, who knows but the app does not allow you to set that baud so you have to have tracer tu to modify.
Did you find this helpful?
Trane
August 11, 2025
We would appreciate it if you could specify a more detailed account of your issue here: https://tranedigital.zendesk.com/hc/en-us/requests/new (including screen captures - where applicable). Thank you
Nathan Morell
July 24, 2025
app cant seem to find devices to connect to control. says no Bluetooth devices found, but when I go to my Bluetooth, I can see it. yes im standing near the unit.
Did you find this helpful?
Trane
August 11, 2025
We would appreciate it if you could specify a more detailed account of your issue here: https://tranedigital.zendesk.com/hc/en-us/requests/new (including screen captures - where applicable). Thank you

What’s new

• Combined Compressor Vi manual control and Compressor Vi manual command into a single option.
• LLID binding is now blocked when another tool is already in LLID binding mode.
• Added support for Large Splits.
• Support for Dual Protocol has been added for Symbio 800.
• Now using collapsible lists on some pages.
• Changed "Apply" to "Save" throughout the app.