Umpqua Bank Mobile Banking

Umpqua Bank

About this app

Umpqua Bank's Mobile Banking app connects you to your personal or business checking, savings, and mortgage accounts. Access all the features of online banking, plus tools specific to the app such as mobile check deposit and Touch ID or Face ID login.

Key features include:

• Securely send and receive money with Zelle® using a mobile number or email address¹
• Check account balances and search transactions
• Pay bills and deposit checks
• Set up balance and activity alerts
• Find your nearest Umpqua branch or ATM

Are you an Umpqua Commercial Online Banking user? Search for the companion app - Umpqua Commercial Mobile Banking.

Have questions or feedback?

Contact us at 866-4UMPQUA (866-486-7782) or [e-mail].

Your mobile carrier's message and data rates may apply.

¹Email and mobile payments require enrollment and must be made from an Umpqua Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.

Ratings and reviews

I love this app but over the last few days I haven't been able to access it. As soon as I click on it, the app crashes. I've tried restarting my phone, uninstalling then reinstalling the app multiple times. I've run diagnostics on my phone & it says everything is fine. I've been going to the website but unfortunately there's things you can only do via app. Oh, and even stranger the app still works on my husband & daughter's phone (which is the same phone I have). Very frustrated!

So very disappointed with app alerts. It will not send my acct balance each day. It will not send amount of deposit made. It will not send amount of debit card used. It sends a text (email) and you then open app, sign in, and search thru app. This is not helpful. Add this to the fact that it sends most of the texts in the middle of the night when the bank is closed. Columbia Bank's app was much better. This app might be a deal breaker for me.

There appears to be an update that was made on this app, and I am no longer able to make mobile deposits. When I get to the stage of taking a picture of the back of the check, it goes right back to the login. I have tried multiple times over different days, contacted the bank and checked all the settings, including deleting and re-installing the app. No resolution, and I'm very frustrated.

What's new

Performance enhancements and bug fixes.