SSGC Customer Connect

SSGC

About this app

“Facilitating customers through reliable and user-friendly mobile application”

SSGC Customer Connect is a service provider app which brings the real-time data at your fingertips. Want to view your past records? Need to file a complaint? Want your billing information? Or looking for a facilitation center? You can have it all in one place. Download it now for your convenience!

It aims to bring a positive contribution to the community by making the services compatible with mobile devices. It saves your time and efforts and let your complaints monitored while you sit back and relax. By giving you the billing information on the app it eliminates the need for the paper bills to be delivered at home.

You can also record your gas units and can get up-to-date information for the past and current months. Since customers find it a tough job to call the customer support for the bill inquiry but now with SSGC Customer Connect, they can get their gas bills right on their mobile devices.

The Complaint Management feature allows lodging your complaints which it forwards to the concerning department. Not only this, you can also report a gas leakage, theft or any deception immediately using our ‘Pin the Pain’ feature.


Services are just a click away:

Download the app and sign up as a customer, enter your profile information and get access to the multiple features build to service your needs.

Features:

Facilitation Centres: Searching for the nearby facilitation centers can be a daunting task especially when you need help immediately. With SSGC Customer Connect you can fetch all the information of the facilitation centers/gas centers and connect to the one which is nearby to your location.

Billing Information: No need to worry if you have misplaced your gas bill or drop it somewhere you can’t remember. Billing Information feature allows the customer to view the current month bill details including total amount due and due date. You can also access the bill information of the previous months.

Complaint Management: Unsatisfied with the services, have an issue with the bill or any other matter of concern. File a complaint by entering the required information and your message and submit on the app. Not only this, but you can also share the services feedback with them.

Pin the Pain: One of the best features of SSGC Customer Connect which cater to your emergency requirement on time. If in case you find a fraudulent activity or a gas leakage at your home or in your surrounding you can straight away report it on the app.

SSGC Customer Connect services are available 24/7. Login to our app to explore more about us.

Ratings and reviews

I submitted my e-bill registration request through the SSGC app, but it's been several days with no confirmation or update. I also followed up via email with full details, but still no response. The app has potential, but customer support and request handling need serious improvement. Timely communication is essential, especially for billing. Please fix the follow-up system.

Here’s the proper English version of your sentence: "Zero response. I lodged a complaint through the app, but there has been no gas supply at all. The complaint remained on the app for a month, and now it is not even showing there anymore."

No one attends to your complains, and they are marked as completed? this is app loop hole. unless client responds to app with some feedback, the complaint should not get closed at all.