First Iraqi Bank

First Iraqi Bank

About this app

First Iraqi Bank is Iraq’s first-ever completely mobile bank.
First Iraqi Bank’s completely digital onboarding process is fully compliant with KYC (Know Your Customer) guidelines and legal requirements. You can open a bank account in under 5 minutes and enjoy a wide range of services provided by the app. All you need is your ID card or a Passport. You can get onboarded even faster if you are a KRG (Kurdish Regional Government) employee. First Iraqi Bank app features include:
Deposit. Quickly and conveniently deposit your cash using a wide network of merchants all around Iraq. You can do this by simply showing your unique QR code to the merchant. The balance will be updated instantaneously.
Withdrawal. Quickly and conveniently withdraw cash using a wide network of merchants all around Iraq. You can do this by simply scanning a QR code provided by the merchant. Your balance will be updated instantaneously.
QuickPay. Pay for goods and services by simply scanning the QR code generated by the merchants. It will only take seconds!
Money conversion. Do you want to store and spend your money in different currencies? With First Iraqi Bank you can easily convert your money between IQD, USD, and EUR.
Money transfers. Perform Peer-to-Peer money transfers to other First Iraq Bank account holders. They will get the money within seconds! First Iraqi Bank also allows you to make local and international transfers to other banks.
Balance and transactions. Never lose track of your finances! You can always view the details of your transactions and see the history of changes in your balance.
Service Store. With First Iraqi Bank you can quickly purchase vouchers and gift cards from more than 100 different providers (e.g. Careem, Netflix, etc.) using your current balance. They will appear in the app’s wallet after the purchase, from where you can also share them with your friends and family.
Money boxes. Saving up for a new car or even a house? Take advantage of our money boxes feature! It allows you to save your money in separate spaces away from your main balance.
Find branches and stores. Quickly find our nearest branch office of First Iraqi Bank, where we will be happy to serve you. Looking for the nearest merchant to make a deposit or withdrawal? You can conveniently find them on the map.
Spending limit. Take control of your monthly spending by setting a spending limit. If your next transaction goes over the limit you will be notified.
Cash delivery. Don’t have a possibility to reach our network of merchants to deposit or withdraw money? Don’t worry, we have your back! First Iraqi Bank app allows you to track, and schedule cash withdrawal deliveries and cash deposit collections.

Ratings and reviews

There are a lot of problems when withdrawing the amount, including the large commission required up to 1%, and also the store within the application from bad to worse, and I do not know why not all categories of recharge cards are available, for example, there is no 30,000 recharge for FTTH internet " I hope you don't spoil it any more because the application was a nice idea that we all hope will continue and develop for the better.

Frostrating! The app is not user friendly at all. Unfortunately, the problem goes far beyond the app—it reflects serious issues with FIB’s business runners and customer service. I genuinely question whether FIB deserves to be branded as a bank. I have been trying to complete my registration with FIB for more than two months, but a technical/system issue has completely stalled the process. I have contacted customer support multiple times for over two months. The issue still stands unresolved.

Excellent digital banking experience. The app is fast, easy to use, and makes everyday banking very convenient. Transfers and payments are smooth, the interface is clear, and the overall experience feels modern and secure. Very impressed with the service and how simple everything is to manage from the phone. Highly recommended.

What’s new

• Additional transfer information required for transfers of 1,000,000 IQD or more
• Safety screen added before withdrawal transactions
• Improved card deposit experience
• Bug fixes and improvements