MemeStar
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Awful. Don't even bother with this app, it's the single most buggy, and useless piece of garbage I have ever had the displeasure of trying to use, no matter how many times I change my pin to the same 5 numbers, it's NEVER works when you try to use it, without fail, it just doesn't work, and this is after it took 7 attempts to upload my face, buggy mess, do yourself a favor and stay far away from this trash heap of an app š uninstalling right now.
16 people found this review helpful
Hi, thanks for sharing this with us. Have you been in touch with out Customer support team at help@yoti.com? We'd like to report this to our Quality team but your input would be extremely useful to try to resolve the issue. Thanks! ^MS
Vince Wiseacre
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Awesome service, easy to install, setup and use. They also have EXCELLENT customer service, much better than any I have got from American companies in many years!! Update: just changed to new phone, yoti is both the easiest and most security conscious app I've had to deal with during the process. Still a top shelf, awesome service!
21 people found this review helpful
Hi Vince, thank you so much for your kind words. We're thrilled to read this. If you need anything else, please let us know. Thanks! ^MS
Michael Smith
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Your app needs work. I've used other ID verification apps (Authenticater, RealID) that were much easier to use. 1) Your scanner doesn't work well. It took me many times of scanning b4 you accepted (2 It asked for a verification code from my other device, which was my PC, but my PC didn't generate any code 3) it talked about the front and back of my drivers license but it never gave me an opportunity to scan the back 4) you said "wait times may be longer than usual" with no idea when that is.
14 people found this review helpful
Hi Michael, thanks for sharing your feedback. We apologise if your experience was not ideal. We'll make sure to share this with our Product and QA teams to have a look at. Have a nice day. Kind regards. ^MS