
Daniel Nivar
The bank is good but it needs to fix certain things, the app is very basic for a bank, the card does not notify you when you have an expense, you cannot cancel a transaction, they charge 15 USD fees to transfer within the United States, and 25 dollars International, it is a good option This bank but it has a lot of room for improvement, the app is out of service almost all the time, I like it, but if they don't improve we should migrate.
3 people found this review helpful
Zenus Bank International, Inc
February 13, 2024
Thank you for your feedback,we appreciate your insights and understand your concerns regarding the app's functionality and fees. We are continuously working to enhance our services and address these issues. Your feedback is valuable to us as we strive to improve the banking experience for our customers. Please contact us if you need more assistance

Patricio Tarantino
One of the worst apps and banks ever. Multiple issues with transfers that never appeared, card failed and most recent issue is with the app itself. It doesn't work on Google Pixel. Their IT team is trying to fix it for several months now but it still doesn't work. It's a shame. Don't put money here.
3 people found this review helpful
Zenus Bank International, Inc
May 8, 2025
Hello Patricio, we are sorry for the trouble you experienced with the app. Our IT team is working on a fix by replicating the issue, and our Client Services team is continuously updating you on the status of your ticket. Feel free to reply to our emails with any questions to clientservices@zenus.com. We are here to help.

Hussein Ali
I have been sending them emails for the past month and no one is replying, also, I added an international bank account 4 days ago and it has not been approved yet!!! I think this service is a scam and I really regret paying 50 usd to subscribe.
2 people found this review helpful
Zenus Bank International, Inc
May 16, 2025
Hello Hussein, thank you for reaching out. We have created a inqury ticket for you, and your case has been escalated to the appropriate team for further assistance with your account status. If you have additional questions, please feel free to contact us at clientservices@zenus.com or +1-833-936-8711. Thank you for your patience.