Leonardo Capitanio
Different identification apps which doesn't work at all. I just want to see my e-recipe using the app. Miserable experience, as it is becoming the new normal here. Frustration after many tries, resetting app cache, reinstalling, restarting the phone... They are returning rockets from the sky, you can ask the AI of your phone unimaginable questions but you can't login in your health insurance app... Unbelievable! Unbelievable! Unglaublich! 😡😡😡😡😡
1 person found this review helpful
Techniker Krankenkasse (TK)
July 10, 2024
So drastisch würden wir es nicht formulieren, aber ja, wir wissen, dass es aktuell hakt. Wir arbeiten mit Hochdruck daran, dass alles wieder rund läuft. Es tut uns leid, dass die App aktuell weder Ihren noch unseren eigenen Ansprüchen gerecht wird. Freundliche Grüße, Ihre TK-Ident App
Pradeep abburi
This is the third app from this insurance provider TK and as a reflection of their services, this app is also indeed useless. Instead of keeping the login with the same credentials as the main app/website they need some additional logon details which are nowhere to found...!! Do not install this app which is basically waste of memory on your device
5 people found this review helpful
Techniker Krankenkasse (TK)
June 11, 2024
We are constantly working on making our processes more convenient for our customers. Unfortunately, the legal data protection regulations for health insurance companies often tie our hands when it comes to such features. The TK-Ident app can currently be used for the TK-Safe login and the e-prescription app. Kind regards, your TK-Ident App
Akram Kubanychbekov
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Worst ever experience. NFC recognition doesn't work. Update: After several tries during an hour with lots of frustration, it finally worked.
4 people found this review helpful
Techniker Krankenkasse (TK)
April 29, 2024
So drastisch würden wir es nicht formulieren, aber ja, wir wissen, dass es aktuell hakt. Wir arbeiten mit Hochdruck daran, dass alles wieder rund läuft. Es tut uns leid, dass die App aktuell weder Ihren noch unseren eigenen Ansprüchen gerecht wird. Freundliche Grüße, Ihre TK-Ident App