TK-App

Techniker Krankenkasse (TK)

About this app

“Die Techniker” provides its customers with a digital all-purpose tool. For example, you can use this app to upload your receipts for reimbursement, view existing sick notes, or do something for your fitness while collecting bonus points.

FEATURES

- Protection of sensitive data through secure login (e.g. no rooted devices allowed)
- Transmission of sick notes and documents
- Send messages to the Techniker
- Receive letters from the Techniker
- Use the TK bonus program completely digitally
- TK-Fit with access to Google Fit, Samsung Health or Fitbit
- Overview of prescribed drugs of the last six years
- Apply for reimbursement of costs for medicines, vaccines, osteopathy and health courses

SECURITY

As a statutory health insurance company, we are committed to the best possible protection of your health data. That's why we check your identity when setting up TK-App on your smartphone. You can either identify yourself online using your ID card and PIN via the Nect Wallet app or by entering an activation code. We‘ll send you the activation code via post.
You can find everything else about our security concept at https://www.tk.de/techniker/2023678

Please note: The use od TK-App with rooted devices is not possible for security reasons.

FURTHER DEVELOPMENT

We are continuously adding new features to the TK-App - your ideas and hints help us most. Write us directly and anonymously via the feedback function in the TK-App.

BONUS & TK-Fit

Membership in a football club, regular check-ups at the dentist, the non-smoking course after New Year's Day - all these things earn points for the TK bonus program. And thanks to the connection to Google Fit, Samsung Health or Fitbit, you'll receive points for many other activities.

TK-SAFE

With TK-Safe you have all relevant health data at a glance: Your visits to the doctor, diagnoses, medication, vaccinations, preventative medical checkups and much more.

Please note that TK-Fit and TK-Safe are not available in English yet.

REQUIREMENTS

For the TK-App:
- TK customer
- Android 9.0 or higher
- Unmodified Android operating system, ie. no Root (For more information, see https://www.tk.de/techniker/2023674)

For TK-Fit:
- Step counting using Google Fit, Samsung Health or Fitbit and your smartphone or a compatible fitness tracker.

ACCESSIBILITY

We aim at providing you an app that is as barrier-free as possible. You can find the accessibility statement at:
https://www.tk.de/techniker/2137808

Ratings and reviews

I love the app, especially since it has English translation. However after the last update, I've been getting the following error when I try to login: "Unexpected Error (T10) An unexpected error has occured. Please try again later. Error ID 7488fe6d" That's the reason for the 3 stars, otherwise it would be 5. Would you please fix this bug? Thank you!

As a native English speaker who is learning German, this app makes it pretty easy. Dealing with health issues is never a good time to be learning a language. The fact that most of the documents and screens are in English It's very helpful. Much better than the service and app I was using from other German insurance companies that I have used previously, they were Not-A-OK.

The only health app that results in increases stress instead of reducing stress. Many bugs related to TK fit challenge and activity tracking. Support is evasive and does not have the ability to receive screenshots. Update: I sent an email to the email listed in the reply. However, my email is still unanswered after a week and the issue persists.

What’s new

We have improved the login to include the use of password managers.

TK-Safe:
- With the new recommendation service, TK-Safe offers you individual offers for care services. You can now also find out when you are eligible for preventive care services.

Bug fixes:
- Minor bugs have been fixed.