Mariya Polenovskaya
Some times it works correctly, but honestly-when you stay at bus stop at the evening and app shows you in4 min Bus, and it's disappointment, Bus doesn't show up, came another numer even, but my bus came in 20 min, and app continued to lie. What's wrong with you people, to be a woman on the street when it's dark and alone stressful 😒 enough.
Verkehrsverbund Rhein-Sieg
May 3, 2024
Hallo Mariya Polenovskaya, vielen Dank für dein Feedback. Leider können wir auch nur das kommunizieren, was uns die Verkehrsunternehmen an Live-Infos liefern. Dort ist man um eine Besserung aber sicherlich bemüht.
Julia
Some texts are missing translations (e.g. tickets names, price levels, important information on the route), so easy to make mistakes for foreigners. Price levels don't have descriptions so at all not underdable how they work and what I need to choose. Didn't find possibility to redirect map to google maps. In general app idea is really nice, but hard UX for new users (tourists, foreigners, etc.). Make more usability testings with users and invite me there :)
4 people found this review helpful
Verkehrsverbund Rhein-Sieg
March 7, 2023
Hello Julia, thank you for your feedback. We are constantly working on improvements and will check your points of criticism.
Ray H
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Its a bit all over the place, the menu and log in aren't in the most logical places and there's too much going on. The app shows you the times for the tickets, you buy a future ticket, then shows that it is valid immediately, but I need the ticket hours from now so its misleading.