hvv - route planner & tickets

3.5
25.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Your hvv app connects you with Hamburg and the surrounding area and shows you always and everywhere where to go. The hvv route planner provides you with the best route for bus, train and ferry to any destination in Hamburg and the surrounding area, including the appropriate ticket.

THE MOST IMPORTANT AT A GLANCE🔝
• Intelligent route planner for Hamburg and surroundings
• For professionals: Always the right departures at a glance
• 7 % discount on single and day tickets
• Mobile ticket purchase also via PayPal
• Create destinations and lines as favorites
• Timetables and travel information in real time

ROUTE PLANNING AND TRAVEL INFORMATION📍➡️📍
Whether by bus, train, subway, S-Bahn or ferry - we always show you the best connection as a recommendation to your destination. The hvv route planner shows you all travel information for your route clearly arranged in real time: Is your bus or train delayed? Or is another route faster than the train? Our route planner updates itself in real time - and it's all free of charge.

BUY ÖPNV TICKETS ON THE MOVE 🎟️📲
You can also find these tickets in the hvv app and conveniently buy them on the go as mobile tickets via PayPal, SEPA direct debit, or with your credit card (VISA, Mastercard, American Express):
• Single Tickets
• All Day Tickets
• 9 am Day Ticket
• Group Tickets
• Weekly Tickets
• Monthly Tickets
• Supplementary Tickets
• Hamburg CARD

7 % DISCOUNT ON DIGITAL TICKETS🔝💰📲
Do something good for yourself and the environment and save paper: Pay online via PayPal, SEPA direct debit, or credit card and save 7% compared to buying at the ticket machine or the bus driver. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price already includes the discount. After successful purchase, your tickets are of course also available offline.

CREATE DESTINATIONS & LINES AS FAVORITES/b>
You can save stops and addresses under favorites to make it even easier for you to get around Hamburg. Your most frequently entered destinations also appear automatically on your hvv homescreen, saving you time and making it even easier to start your journey.

DEPARTURES NEAR YOU📌🚏
You know where to go? We show you when! The hvv app shows you the departures of all lines of nearby stops in your area. So you quickly know when to get on and save yourself the hassle of searching for connections. Keep the best overview of your public transport everywhere with your hvv app and always get to your desired destination quickly.

DISRUPTION MESSAGES⚠️
With your hvv app you always stay up to date. Under "messages" all messages on your favorite lines are clearly displayed. Whether construction work, road closures, or cancellations. You are prepared for every situation.

ALSO INTERESTINGℹ️
For even more flexibility: test the offer of hvv switch and book MOIA, MILES, SIXT share and TIER in one app.

FEEDBACK🔈
In order to continuously improve the hvv app, we rely on your feedback. Write us your opinion and suggestions at app-feedback@hvv.de.
Updated on
Aug 18, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
3.5
25.7K reviews
James Donahue
October 25, 2021
The recent update was a case of design edging out function. For a sleeker interface, I lost recent trips, realtime updates on my train or bus, and the ability to buy a ticket for a specific journey. I would much rather go back to the old graphics, because I used all these features regularly.
18 people found this review helpful
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Hamburger HOCHBAHN AG
November 17, 2021
Dear James Donahue, please excuse our late reply. Thank you very much for your feedback. We are planning to integrate more functions into the app in the future based on feedback. Are you getting along better with the new app in the meantime? Kind regards, your HOCHBAHN / LW
Suryanshu Rai
September 19, 2022
I love the app. It's done very well! Offers and design and functionality etc. Awesome. However there is some glitch that it keeps freezing on my phone. I get a bright circle on the top and the rest of the app is like greyed out. Restarting the app doesn't help. Only way to get it working is uninstall and reinstall it. Which is annoying if you are in a rush and want to take a train.
3 people found this review helpful
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Hamburger HOCHBAHN AG
September 19, 2022
Hello Suryanshu Rai, thank you for your feedback. We will pass your issue with the app internally and apologize for the inconvenience. We hope that you will be able to use our app to its full extent again soon. Kind regards Your HOCHBAHN / PA
Frédéric Vandendris
August 15, 2022
As tourist in Hamburg I downloaded the app to get up-to-date information. Forget about it. The S3 line was heavily impacted due to construction (line interrupted, alternative service) and the app just doesn't mention anything about it and calculates the route as if everything was normal....
1 person found this review helpful
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Hamburger HOCHBAHN AG
August 15, 2022
Dear Frédéric Vandendris, thank you for the feedback. We apologize for the inconvenience. Kind regards, your HOCHBAHN / LW

What's new

Unfortunately, there was a small bug in our last version, which we have fixed now.