BVG Tickets: Bus, Train & Tram

4.2
18.6K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

BVG Tickets is the official ticket purchasing app for public transport in Berlin!

With BVG Tickets you can buy tickets for train, subway, tram, and bus from the official source and travel anywhere in Berlin. Purchase and download tickets straight to the app and enjoy your trip. 🎫 📲

You can get anywhere at any time with the type of BVG transport ticket to suit your needs, whether you are a Berlin local or a visiting tourist. Always as fast and as simple as possible! 🚆

NEW: Get the Deutschlandticket 🎫

You can now order the new Deutschlandticket (D-Ticket) via the BVG website or in our customer centres. It costs 49 € per month and is available as a personal season ticket without transferability. With the ticket, you can use the entire public transport system, including regional trains, throughout Germany. It is not possible to take other people, or bicycles with you on this ticket.

We will provide you with the ticket as a mobile phone ticket or as an electronic FahrCard in good time before the nationwide launch. Do you already have a BVG subscription? Great, you don't have to do anything at the moment, because we'll get in touch with you.

How does the BVG ticket app work? 🤔

• Download the BVG Tickets app to your device
• Connect your payment information
• Select your ticket type
• Purchase the ticket
• Download straight to your device and start your journey

BVG Tickets offers a ticket purchasing service only and does not contain any other kind of travel information. If you need further travel and transport connection information then please download our BVG Fahrinfo app.

Pay for your tickets on the go 📲 🎫

Avoid waiting in line in busy train and metro stations and skip using ticket machines by connecting the BVG Tickets app with payment methods such as Amazon Pay, credit card, direct debit (SEPA), Google Pay, PayPal, prepaid or express purchase (registration and payment with Google Pay, PayPal).

You can buy tickets in the following tariff zones:

• Berlin AB
• Berlin BC (C area includes, for example, Potsdam and Berlin Airport BER)
• Berlin ABC (C area includes, for example, Potsdam and Berlin Airport BER)

All you need to do to get your next train, subway, tram or bus ticket straight to your phone is to register by using your email address, password, first and last name...that’s it. You’re good to go as soon as you purchase your ticket with the app. 🚀

Do you already have a BVG account? Then you don’t need to register again! You can use your current account information to log in and purchase tickets. 😀

With the BVG Tickets app you can purchase any type of ticket for travel in Berlin, whether you are on your train journey to work or on the subway home from Berghain.

Our ticket app offers:

• Monthly pass (AB)
• 7-day card (AB)
• Monthly ticket trainee (AB)
• Berlin Ticket S (AB)
• 4-trip card
• 24-hour-ticket
• Single ticket
• Short haul
• Connection ticket
• Tourist tickets
• Bicycle ticket

We’ve got you covered for any type of ticket you need in Berlin whether you’re taking the train to Schöneberg, taking the subway in Kreuzberg, getting the bus in Neukölln or riding the tram in Prenzlauer Berg. Just purchase any of these tickets to suit your needs and away you go! 🚌💨

We guarantee that buying your Berlin transport tickets through the app will save you time on any purchase. Don’t wait around in line at the service desk or ticket machine ever again. With the BVG Tickets app, your transport links throughout Berlin just got a whole lot easier and faster! 😀

Your feedback is important to us

We welcome your feedback and suggestions. If we can do anything to help, you can contact us at appsuport@bvg.de and we’ll get back to you as soon as possible.

Accessibility disclaimer for the BVG Tickets app:
https://www.bvg.de/en/subscriptions-and-tickets/all-apps/ticket-app/accessibility-disclaimer
Updated on
Feb 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
18.4K reviews
Brant Strand
February 8, 2024
Works great except as usual is too smart by half and must have a location fix to give you a list of departure stations to choose from. Nevermind that this list changes *very* seldomly, so a static list to default to would be trivial and obvious. If oh I don't know, your train is in a tunnel (why would it be?) forget about it.
1 person found this review helpful
Did you find this helpful?
Berliner Verkehrsbetriebe (BVG)
February 9, 2024
Hi Brant, we are sorry to hear that, we will forward this to our colleagues.
Natasha Owen
December 2, 2021
Very useful compared to buying the physical ticket most of the time, especially when I have the monthly ticket, I am less likely to forget the ticket if its on my phone. But the problem is the loading time and purchasing has too many kinks. Sometimes it takes over 10 to 15min to complete a purchase, making me miss my ride out of fear of getting a ticket because the app does not work. I would work on making the process smoother and better explanation to the rules of each tickets.
13 people found this review helpful
Did you find this helpful?
Berliner Verkehrsbetriebe (BVG)
December 3, 2021
Hi Natasha, our colleagues are already checking why the activation sometimes takes too long. What may help is to use only mobile data or wi-fi during the process of buying. What do you mean by "better explanation to the rules"? There is a small "i" icon at each ticket which explains the most important information in regard to this ticket
kiawna brewster
March 10, 2022
My app has started ALWAYS messing up, causing so many disruptions in my day. It basically never updates my 4-ticket deal, so I can never activate a new ticket as it tells me it needs to update. I am forced to restart the app and try again and again (often for 20+ minutes) to make it work. Have had to actually buy tickets in the station even when I had purchases tickets on my phone. I have tried uninstalling app, still no luck. Should not happen with a capital city transport app 🙄
1 person found this review helpful
Did you find this helpful?
Berliner Verkehrsbetriebe (BVG)
March 11, 2022
Hi Kiawna, we know that some customers have problems with the synchronisation of the app, this is being checked. Please buy your ticket using only wi fi or mobile data, this can already help. Please open the ticket wallet after starting the app and make a pull to refresh and click onto the "remaining 4-trip tickets" button to use the next section.

What's new

Bug fixing for the adaptation of the fare zone when purchasing 4-trip tickets if there is already a 4-trip ticket in the account