HK Immigration Department

3.0
1.7K reviews
Government
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Immigration Department Mobile Application contains the following functions and information:
• Appointment Booking
• Application Services
• Form Filling
• Land Boundary Control Points Waiting Time
• My Tag Status
• "e-Visa"
• Submissions of Documents
• Contact the Assistance to Hong Kong Residents Unit
• Contactless e-Channel
• I-RemindU
• Other Services; and
• Immigration Department YouTube Channel

Note:
• Using Immigration Department Mobile Application, data transmission fees may be incurred for transmitting data through mobile devices. You are suggested keeping track of data usage from time to time.
Updated on
Sep 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.8
1.65K reviews
Joyce Lam
January 6, 2022
Frequently failed to retrieve saved application due to server problem. During payment process, the system has problem again and noticed the fee was charged only from the credit card record but there was no confirmation from the app. Also no email acknowledged my application. Now I am not sure if the whole application process is completed.
21 people found this review helpful
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Jasmine Wu
October 9, 2025
It's not really an app. Just a bunch of redirect to the web browser. The non-mandatory fields in the forms were made mandatory, creating a circular dead lock. Feedbacks flagged in 2018 is still a problem today. uninstalled.
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A Google user
April 23, 2019
I've been trying to fill my registration form through this app as well as from the main site and i've continuously received an unforced error at the final step of registration. Pls fix this. My appointment is scheduled for next month.
52 people found this review helpful
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What’s new

• Enhancement in User Experience