Go2 by MATS

Via Transportation Inc.

About this app

Go2 works like a minibus that comes when you want, where you want - book rides in seconds, get picked up steps from your door, and access the Muskegon metro area without needing a car.

What we’re about:
SHARED.
Our tech matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

AFFORDABLE
Aggregating people into one vehicle brings down prices. Visit https://matsbus.com/go2/ for up to date pricing information.

Questions? Head to https://matsbus.com/go2/ or reach out at [e-mail].
Loving your experience so far? Give us a 5-star rating.

Ratings and reviews

The app continues to overcharge me. I am disabled and applied for a reduced rate through MATS, but the go2 bus app still overcharges me, even when I enabled the disability feature in the settings that will allow me to have a reduced rate when the ride is booked. So, now, I just call in to book a ride instead of using the app. I only use the app to track the driver to know when he/she is coming.

Edit: My issue was resolved! The app is generally easy to use, and I can typically get a ride quickly. However, there are not many drivers. Previous response: It was great until I couldn't use it. Other people experienced the same problem. The payments for the ride will fail, and it will notify me that the card isn't valid. It does not matter what card I use. I wish I could use it.

Being unable to contact drivers is a huge problem. It's absurd to build the app this way if you have to walk to huge & vague pick up points. If the driver chooses not to call you're out of luck, refreshing in hopes for another ride that'll pick you up an hour later even after scheduling days in advance. I don't like being late or being unable to shoot a single text about breathing problems irt walking at the whims of a car that out paces a human being. It does not prioritize scheduled rides.