Kiwibank Mobile Banking

4.2
8.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Welcome to your closest branch. Get it done online, no matter where you are, with the Kiwibank mobile app. This is banking at your fingertips.

STAY ON TOP OF YOUR FINANCES
• View account balances and search your transaction history
• Set up Quick Balances and add widgets to your home screen, or on your Wear OS watch, to get your balances at a glance without having to login.
• Pay your bills or transfer money to family, friends and others
• Manage your payees
• Pay tax directly to IRD
• If you have a home loan with us, you can refix or switch to a variable rate when it's up for renewal
• Set goals using Goal Tracker.
• Do your business on the go. View, authorise or delete upcoming payments, including batch and multiple payments

MANAGE YOUR ACCOUNT
• Change or reset your password
• Update your KeepSafe questions
• Update your contact and tax details
• Send a message using SecureMail
• Personalise your accounts with your favourite photos.

MANAGE YOUR CARDS
• Set up Google Pay and pay with your phone anywhere contactless is accepted
• Set or change a PIN on your cards
• Block or unblock your cards
• Replace your lost, stolen and damaged cards
• Cancel your EFTPOS and debit cards

APPLY OR OPEN
• Open and manage your everyday or investments accounts
• Apply for a credit card
• Order an EFTPOS or Visa Debit Card
• Join Kiwi Wealth KiwiSaver Scheme.

SECURE BANKING
• It’s safe, secure, and backed by our internet banking guarantee
• Securely access your account with a PIN code or biometric with Touch ID on supported devices or
• Log in with your Internet Banking password
• KeepSafe and two factor authentication provide an extra layer of security

GET STARTED
Our mobile app is free to download and easy to set up, you just need to be a Kiwibank customer.

If you need more information about setting up or using our mobile app, you’ll find answers to frequently asked questions here - https://www.kiwibank.co.nz/contact-us/support-hub/mobile-app/common-questions/

Please let us know what you think about the Kiwibank Mobile Banking app under the Contact Us menu in the app.
Updated on
Oct 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
8.34K reviews
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June 12, 2024
I loved this app for ages but it gets worse over time. Scroll down acc list, go in an acc, go back to acc list and I'm back at the top of the list FFS. Go to cards section and get prompt after prompt that Google pay won't work because of permissions. YES I KNOW I DON'T WANT IT JEEZ! Acc img size was made smaller so now I have mostly big img but new img are small. Auto-Logout happens during active session eg writing secure msg which gets deleted on logout! These issues are super frustrating.
6 people found this review helpful
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drew surgison
November 1, 2024
Finger print and pin aren't working for me today?? Reset password and it let me it but then got the same problem, great app in general really easy to understand ui and support is easy
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Kiwibank Ltd.
November 1, 2024
Kia ora, There was an outage this morning, we have resolved this issue and our App can now be used as normal. Thanks for your patience and if any issues persist, please email us at mobileappsfeedback@kiwibank.co.nz and we can look into this further. Thank you
Clayton Bennett
May 30, 2024
I like it. Kiwibank is easy to deal with. The only negative I've experienced with Kiwibank is the low quality of the plastic cards. It's a shame that they charge $10 to the customer to replace them, which needs to be done about every six months to have a functional card. The plastic itself seems fine - but the chip and strip stop working.
2 people found this review helpful
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Kiwibank Ltd.
May 29, 2024
Kia ora, Thank you for taking the time to rate and review our app! Our cards are made from 82% recycled materials, resulting in approximately 87kg of plastic saved per year.

What's new

Thank you for using the Kiwibank Mobile App. We’re always looking for ways to improve your banking experience. This release includes bug fixes and small improvements.
Love the app? Rate it now. Your feedback will help us improve!