ShopGoodwill

ShopGoodwill.com

About this app

ShopGoodwill mobile app is the premier location for finding hidden treasures within Goodwills across the country. It’s the first e-commerce platform that has been created, owned, and operated by a non-profit organization. Supporting over 130 Goodwill organizations, ShopGoodwill has unique finds like fashion, home goods, technology, jewellery, collectibles and more that you can search through from the comfort of your home. While on the site, you have the option of browsing specific categories, participating in auctions, using our “Buy it Now” feature, as well as checking out our 1 cent shipping items. When you shop with ShopGoodwill, you’re helping fund our mission of providing job training and placement services to thousands of people. Each item’s final sale price goes back into the local Goodwill that listed the item, and around 85 cents of every dollar go back into funding our mission, so this means your purchases are making a difference in local communities throughout the country. Shop with purpose, shop for good.

1. Bid for auction items and buy them after the auction ends
2. Buy items right away wherever applicable
3. Pay for the item using Paypal or Stripe
4. Paypal Credit option available
5. Get quick access to featured items
6. Quick bid or Quick buy from the listing page directly
7. Add items to Favorites for easy access later
8. Filter items based on
• Categories
• Size
• Lowest to highest pricing
• 1 Cent shipping only
• New today
• Specific Sellers
• Shipping Options
9. Know more about ShopGoodwill
10. Get an email from your personal shopper when an item that matches your interest is listed
11. Save a search to fetch items again quickly on the items listing
12. Search using Advanced search option with deeper search criteria
13. Raise Customer Service tickets on Items and your orders
14. Schedule Pickups for your pickup orders

Ratings and reviews

The listed customer service email does not exist. I tried contacting them about the notification issue (lack thereof) that everybody has and the email they have does not exist. The notifications never request permissions which show that they're non-existant and or not functioning. They fixed the back arrow issue so I would change the rating from a 0.5 to 1 if I could.

Worst interface ever. Barely considered intuitive, nothing ever works right. Even hitting back (because they provide no back to previous page button) sends you straight to the home page. They don't send notifications about ending items unless you bid on it. Basically, it is useless. I never remember to check Goodwill from the browser but can't do anything from the app so guess I'll spend my money elsewhere.

I've been a daily user of this app for about a year, and while it hasn't been a flawless user experience, it's been adequate - until recently. Since the latest update, the app is miserable to use, and when I emailed support about it, they seemed to think I was complaining about in-app ads. The actual problem, though, is that hitting the back button is registered twice. IOW, if I want to go back just one step in my browsing, I have to go forward one first. Otherwise, I end up two steps back.

What's new

bug fixes