John G
Had trouble with it at first but it works now. Make sure your mobile data is turned off, turn on the Wifi and connect to the dashcam, then load up the Cam Viewer app. Doing these things out of order like loading the app first or leaving data on always seems to make it play up for me. Obviously I wish the transfer speeds when downloading a video was quicker but not much you can really do about that, it's just annoying when you want to download multiple videos but that will be rare.
2 people found this review helpful
Liz Hurley Twomey
- Flag inappropriate
- Show review history
Wish I read the reviews before I purchased. I have connection issues and after downloading the manual (380GWX) I used the troubleshooting instructions but to no avail, it connects sometimes but moreover it disconnects so to me this is unreliable. In this age, you want reliability. It would be great if the Cam Viewer app support team would keep people up to date with fixes or even comment, especially those who are having issues. Fingers crossed for improvements going forward!!!!
19 people found this review helpful
Rose Ohara
- Flag inappropriate
- Show review history
The main problem, as previously mentioned, concerns the App / and Samsung phones, which won't accept notifications. It is greyed out, so you can't unblock to allow it. Contacted Nextbase today, but they say that they are unaware of the problem. I reverted to an old Samsung S6, which had the App installed from a few years ago it connected and worked no problem. Until recently, my Samsung S21+ worked fine. It is obviously a Samsung update, which has caused this. What a shame.N/base unhelpful.
9 people found this review helpful