Harvey Mulonga
Everything is perfect, I have given 4 stars because for many business purposes, we need the option to send a receipt of some sort. At least by either allowing us to download receipts (pdf or any format) or allowing us to take screenshots of the transactions in the Application (this can be secure via biometric confirmation or password confirmation if you wish to protect user data). This would be really helpful for a more user friendly interface and functionality.
498 people found this review helpful
Pure Money Money
Great improvement. I used this app two years ago and it wasn't as flexible as now. During that time, the app would not let you log in if you're not connected to MTN data network, that's to say one couldn't access the app if connected to WiFi or other networks but I see it's now possible which is a big plus and improvement. I must say I'm satisfied so far but MTN should see that they satisfy others who're critical of the app so as to give users the best experience!
4,975 people found this review helpful
Chilufya Mwamba
I feel the App needs more work. The user interface needs refinement, making it more user friendly, and easier to navigate. Also the login process needs changing, cause constantly having to get the code from the SMS, sometimes it brings an error even though I've entered the correct OTP code. Please try to take some ideas from the Airtel app, or Zazu, those are more robust and logging in is extremely easy. Even using biometrics like the fingerprint as a means to login would be very helpful
2,067 people found this review helpful