Your Texas Benefits

Texas Health & Human Services Commission

About this app

The Your Texas Benefits app is for Texans who have applied for or get:
• SNAP food benefits
• TANF cash help
• Health care benefits (including Medicare Savings Program and Medicaid)

Manage and view your cases anytime you want – right from your phone.

Use the app to send us documents we need.

Get alerts, like when it’s time to renew your benefits.

Manage your Lone Star Card.

You also can report changes to your cases and find an office near you.

To get started, set up a Your Texas Benefits account (if you don’t already have one).

Here are features you can access once you set up your account:

View your cases:
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Sign up to go paperless and get notices and forms sent to you on the app.

Send us documents:
• Attach photos of the documents or forms we need from you and then send them to us.

Get alerts and view case history:
• Read messages about your cases.
• View documents you’ve attached and sent us through the website or app.
• View any changes you’ve reported.

Report changes about your:
• Phone numbers
• Home and mailing addresses
• People on your cases
• Housing costs
• Utility costs
• Job information

Manage your Lone Star Card:
• View your balance.
• Track your transaction history.
• Check your upcoming deposits.
• Change your PIN.
• Freeze or replace your stolen or lost card.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.

Ratings and reviews

2019 - App does not sync with desktop program, nor does it sync with the phone system used by TX Health & Human Services, making it extremely difficult to use any one of them. Very, very frustrating and time-consuming!! I am a retired IT professional and would never put any of these programs in use in this state. I can't even imagine how frustrated and lost a typical user would be when confronted with these problems. 9/20/22 - Same problems continue!!

this app works well.. when it works. However, it rarely works. the portal to send documents, however, is extremely frustrating as it never seems to work correctly. most times, it takes several trys to get anything to send. other times, they don't send at all. I've been denied benefits due to inability to get documents in on time simply because the portal won't work.

some good features like uploading documents by categories already given. but really, it lacks just about everything else, resembling anything modern, easy, or convenient. it can be very confusing and frustrating as it simply has so very few options to do anything. it seems more likely that it's there just so the state can say they have it.

What's new

This update includes improvements related to change reports.
 
We’re always looking for new ways to improve our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix issues highlighted in App Store feedback.