Philips HearLink 2

SBO Hearing A/S

About this app

Philips HearLink 2 provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, find your hearing aids if they become lost, get remote support from your hearing care professional when you need it, and much more.

The Philips HearLink 2 App is compatible with all Philips Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Philips HearLink 2, you can:

• Adjust the volume of your hearing aids and various settings (e.g. noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Customize your surrounding sounds with the sound equalizer
• Set and track hearing aid wear-time goals with the Philips Journal feature
• Use the streaming equalizer for a personalized listening experience. The streaming equalizer is available for all Philips HearLink Bluetooth hearing aids except Philips HearLink 2000 and 3000
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters or devices, such as AudioClip, which can be used both for streaming and as a remote microphone

To check the latest list of compatible devices, please visit:
hearingsolutions.philips.com/compatibility

Ratings and reviews

EDIT. Here it is over a month later and, like others, still have problems staying connected to a Philips tv adapter! They give the same response to everyone. Even though you email them, they have no fix. They blame it on the hearing aids! 2/21/2024 I was having trouble connecting the hearing aids to the app. I went through the steps 4 or 5 times and all nothing. Should not be so complicated, Philips!

I gave the previous version 1 star. I give this version 3. *If* you aren't in tv adapter mode, it now connects - that's much better. However, it won't connect if you're connected to a tv adapter. And if you change the sound level while connected to tv, the app will often lose its connection.

Fairly good app with issues. I recently replaced my Samsung Note 20 Ultra 5g with the new Samsung S24 Ultra. My hope was that I would get much better performance out of HearLink2. This was reinforced by a number of audiologists. Unfortunately, this hasn't been the case,I I can't see much if any improvement. The major issue is that the call volume seems to drop in the hearing aids and goes down when I place or receive a phone call. I haven't been able to get a fix from Phillips or Samsung.

What's new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.