LoungeKey

4.5
16.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders.

Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.

• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey

Enhance your airport experience with the LoungeKey app.
Updated on
Oct 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
15.9K reviews
Kenan Orak
August 15, 2024
Every time I've tried to use it travelling it has stopped working. Last time was 7/13 and I sent prob 4 emails none of which have been answered as of yet and it's been 1 full business week. I wouldn't recommend loungekey to my worst enemy at this point. Update: it took them 3 weeks to get back to me for a password reset and the link they sent didn't work. I responded immediately and it's been another week at least and crickets. I don't understand how a travel related platform can be this bad..
8 people found this review helpful
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LoungeKey
July 18, 2024
We apologize for your negative experience, Kenan. Please contact us directly so we can address your issues quickly and improve your overall experience with our service. Regards, Shan
David Gregory
October 20, 2024
You go through all stages to be told there's an error & they need your card number. I already put the number in on the page before, & there's no option on the page where it says error. I ended up having to sign up via my browser. This worked, but my super secure password by Google doesn't migrating to the app. I've now saved the page and scrapped the app. Waste of time! Someone really needs to have a word with their android engineer! 😠
6 people found this review helpful
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John Davenport
November 14, 2024
So far so good. A warm welcome on entrance with friendly staff allround. A great selection of food with drinks to hand. A great first experience and looking forward to more visit now I've started..don't forget to try to smash the 24 pound challange to get your moneys worth ..
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What's new

Thanks for using Lounge Key!

We regularly update the app to make it faster, safer and more engaging for you.

Here are a couple of the enhancements you'll find in this latest release:

- Feature enhancements and bug fixes