Jane for Clients

2.9
176 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Managing your health just got a lot easier! With one secure login, you can rebook, manage, and join virtual appointments from all your favourite Jane clinics, plus read and reply to secure messages from your practitioners — all in one place.

Jane’s mobile app is a secure place for clients to manage appointments. If you’re a clinic owner or practitioner, this app isn’t for managing your business—Jane’s web version (Jane.app) is still the best place for you!

What can this app do?
- Connect any of your existing Jane clinics to one secure ID and login
- View all your upcoming appointment details at a glance
- Easily rebook, reschedule or cancel appointments—for yourself or a group
- Join secure online appointments (telehealth) from anywhere
- Read and reply to secure messages from your clinic
- Save time logging in using your phone's biometrics (like Face ID)

This app is not a directory and does not allow you to browse or find new practitioners or new clinics. Instead, it’s designed for patients and clients who have already visited and/or have accounts with clinics using Jane.

If you’re already a patient or client of a clinic, practice, or studio (who uses Jane to run their business)—perfect! Just download the app, create a new login, start connecting your accounts, and book your next massage before you have time to reach for an ice pack.

If you have never created an account with a Jane clinic, you’ll need to do that first. Start by clicking the [Sign In or Sign Up] button on the clinics or practice website/online booking site, complete your intake form, then you’ll be able to add them in the app.
Updated on
Oct 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
176 reviews
Lois T
November 4, 2025
I want to use this app but when I go to my email to retrieve the verification code and then return to the Jane app, I get bumped back to the beginning of the sign up process and then I need a new code... unusable for Android 🤷🏼‍♀️
1 person found this review helpful
Did you find this helpful?
Jane App
November 14, 2025
Thanks for trying Jane's mobile app, Lois, and for sharing how your experience went. That loop sounds so frustrating, I'm sorry that was your first experience. We'd love to help figure out what's going on, so reach out to support@jane.app when you have a moment. 🩵
pam pariseau
November 19, 2025
I have hated this app from day 1. Its difficult to use and even more difficult to add on additional clinics and linking my kids to the clinic.
Did you find this helpful?
Jane App
November 21, 2025
Thanks for giving Jane's mobile app a try, Pam. We're really sorry to hear things have felt frustrating from the start, especially with linking clinics and setting things up for your kids. We'd truly love to learn more and see how we can support you through this. If you're open to chatting, we’d love to help at support@jane.app
Matt Barcello
November 14, 2025
won't let me use my username to log in. won't let me log in with my email. doesn't really do anything for me if I can't even log in. not sure why its available on android if it doesn't work
Did you find this helpful?
Jane App
November 21, 2025
Thanks for trying Jane's mobile app, Matt, though sorry to hear about the troubles. That login issue sounds super frustrating and we’d love to help you get it sorted. If you're still stuck, feel free to reach out to us at support@jane.app, we’re here to help and would love to get to the bottom of this.

What’s new

Bug fixes and performance improvements