HotDoc

HotDoc Online Pty Ltd

About this app

Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time:
• Instantly book online with your GP, dentist, psychologist, dietitian and more
• See the availability of doctors - pick a date and time that best works for you
• See your doctor in-person or at-home via telehealth appointments
• Save your care team in one place to easily book future appointments

Stay on top of your schedule:
• View and receive reminders of your upcoming appointments
• See your place in the queue once you arrive at the clinic or practice
• Conveniently reschedule your appointment if plans change
• Receive email notifications confirming your appointment

Be in control of your and your family's health and wellbeing:
• Book a range of appointments such as dental check ups, skin checks, vaccinations and more
• Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices
• Book appointments for children and family members

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About HotDoc
HotDoc is Australia's leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients' privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.

Ratings and reviews

it's a great app but when your doctor is booked out months in advance it can't help at all and neither can reception, when patients can make 5 appointments 1 month apart and every patient does it then of course the idiots that only make 1 appointment at a time are going to miss out on seeing their preferred doctor, looks like ill be looking for another surgery as I need a constant support medical system

VERY DISAPPOINTING though not surprising Like most of these apps that we are being encouraged to use, this app is not user-friendly or flexible. Does not enter/update appointments booked at practice, meaning YOU have to keep your own separate system anyway. Not all available appointments at the practice are displayed, so you still need to call to check. The Calendar .ics file doesn't always match the confirmation email.

I have no clue whether it's my account or it's the app, but everything 1 week in advance unto a month in advance my appoints are always declined. I do not know what happened to the app but although it's easy to use its becoming painful to actually successfully book said appointment.

What’s new

Thanks for using HotDoc! We're listening to your feedback and in this release we've fixed a few issues for a smoother booking experience.