Dialpad

Dialpad, Inc

About this app

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.


Features that Matter:

A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.

Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.

Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.

Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.

Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

Ratings and reviews

Lots of issues need sorted out. Call keeps rinings even when answered on another device. Extremely annoying. After I receive my first call of the day, my phone screen will not timeout and shut off after that until I restart my phone. If I'm using my phone for anything else audio related though a Bluetooth connection, the audio will not play any longer until Bluetooth is disconnected and reconnected.

App works fine, but I've recently noticed a glitch where it breaks my auto lock on my phone after getting a call. Only way to fix was to restart my phone. I have 2 different phones with Dialpad installed. I uninstalled it on one and kept it on the other and after getting a call, it glitches out the phone that had it installed. Won't be using until this is fixed as it's very frustrating and drains battery.

This app is always trying to take over your phone. As a Google pixel user it is always trying to take over any other features you have going on. For instance, if I silence all notifications, this app still thinks it's it's turned to ring during important meetings. I realize it is a phone system, however it should not ring over or dominate any feature on your phone. I have also been on meetings on my personal number and had it ringing over and into other calls.

What's new

+ Bug fixes and performance improvements