
Francesco De Paoli
The service in itself is great. But while on desktop searching for available car is easy as it shows a timeline graph for their availability, there's no such thing on the app. This forces the user to enter a desired time frame and hope that an available slot will appear, in a mindless trial and error exercise. This is especially grating in Cork, where only a handful of cars are available.
25 people found this review helpful

Alex S
I've used gocar a few times with no problems a few years ago but when I tried a few months ago to login to the app it said I'm banned. I didn't even get an email to say what I've done wrong. I contacted them and they said: As per GoCar terms and conditions you have been permanently blocked for misusing the service. How? I haven't even used the app in years. No answer back. How do I delete my personal data off your app?!

Aoife Byrne
The app is very glitchy. I've had numerous issues with the car being double booked, not unlocking when I find it, not locking at the end of my trip, the petrol card not working etc etc. And Go Car's customer service is almost non-existent. The phone number isn't connected so you can't call them. They will not reply to online requests for weeks. It's painful. I only use them when I'm absolutely stuck.
51 people found this review helpful