Track Group Alcohol App

KHN Solutions, LLC.

About this app

Track Group Alcohol App allows users to respond to BAC Test requests.

Ratings and reviews

One of the worst customer service experiences I've ever had. People on the other side are rude, unhelpful, do not answer the phone. I shouldn't have to get transfered from another extension to reach the correct department, and I've had calls from them confirming receipts that they should have already known were due. Still trying to cancel billing, even after all is said and done.

if I could rate this app with zero Stars I would. this app is continually malfunctioning. sending in false positives. actually it is getting my wife in trouble with her probation officer and they do not care that she's 11 months sober. I'm like with her all the time and I know she's not drinking. Plus the notifications don't come in and they're saying she has missed tests. there are innocent people whose lives are being ruined by this app + gadget.

Needs to actually say if a test jas been completed, several instamces where the test seems to be taken/accepted then a reminder to take a test comes back up as if no test had been taken. Tests can fail to submit when using WiFi as well as phone signal. Ability to only use notification tones and not ring tones makes ot easy to sleep through/miss notifications.

What’s new

We have made adjustments to enhance your experience. Update the app and keep enjoying all the new features.