24.3K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
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About this app

It’s time to explore the new haloBCA, now with more convenience made just for you:

1. Easy Access with BCA ID
Log in with your existing BCA ID. Don’t have one yet? Register easily right in the app.

2. Free Customer Service Access
Contact our Customer Service via free VoIP calls or Live Chat. No phone credit needed.

3. Accessible Anywhere
Use haloBCA in Indonesia or abroad, anytime your phone is connected to the Internet.

4. Available in Multiple Languages
Access haloBCA in the language that suits you best, including Indonesian, English, and Mandarin.

5. Stay Updated with the Latest Info & Promos
Get the newest updates and exciting promos, straight from haloBCA in your Notifikasi menu.

6. Verified haloBCA Numbers & Accounts
No more worries about fake contacts, find the official BCA contact in Kontak & Media Sosial menu.

7. Update Your Data Anytime
Easily update your personal information through Akun Saya in the app.

8. Track Report Status
Check the latest status of your report, including handling time estimates.

9. Unblock ATM Card PIN
Access Atur Fasilitas Perbankan menu to unblock your ATM card PIN in just a few taps.

10. Customize OTP Delivery
Choose where your OTP is sent: via myBCA, BCA mobile, or SMS, depending on your needs.

Learn more at www.bca.co.id/halobca
Enjoy your tour of the new haloBCA!
Thank you for using Halo BCA!
Updated on
Aug 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Photos and videos and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

24.1K reviews
melissa
July 7, 2025
I have no issue with the app, but halo bca customer service really needs improvement! I've told them what's the issue that I'm facing with my account and they asked me to verify the data. After a long series of verification, they didn't provide me any solution at all!! In the end, they said you'll need to go to the nearest branch and they'll help you with this issue. Halo BCA can help you with simple matters, like block your card but for any other issues, just go to the nearest branch
11 people found this review helpful
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PT Bank Central Asia Tbk.
July 7, 2025
We apologize for the inconvenience, it is feared that the problems experienced cannot be assisted via email service, so you are directed to come to the BCA Branch. However, your review will be used as evaluation material for us to improve our services in the future so that we can always provide excellent service and serve your banking needs.
Christian Prasetya
August 25, 2026
Ada bug , setiap open menu chat, force close. sudah clear cache masih tetap sama
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PT Bank Central Asia Tbk.
August 25, 2026
Mohon maaf atas ketidaknyamanannya Bapak/Ibu. Mohon pastikan koneksi jaringan stabil saat ingin menggunakan aplikasi Halo BCA dan ruang penyimpanan di perangkat yang dipergunakan mencukupi. Kami sarankan juga restart HP terlebih dahulu dan Bapak/Ibu dapat mencoba mengakses kembali secara berkala serta memastikan menu aksesibilitas tidak aktif.
Aseq Sumau
August 15, 2023
This app supposed to be helpful and resourceful. It'd be so if only they didn't disconnect the connection half way during the call, which they did all the time. Very annoying especially when every single time i try to make the call again, they ask the same personal details inquiries that takes up couple minutes already. This wastes so much time! Not only that, every admins seem to have different information when i asked regarding credit card, makes it very confusing, inconsistent, and unreliable
121 people found this review helpful
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PT Bank Central Asia Tbk.
August 15, 2023
Mohon maaf atas ketidaknyamanannya. Ulasan Bapak/Ibu akan menjadi bahan evaluasi bagi kami ke depannya dan menjadi masukan bagi kami untuk terus memperbaiki dan memberikan layanan prima untuk kepuasan Nasabah.

What’s new

Thank you for staying with haloBCA.

You can now submit documents and track the status of your requests for various banking needs directly in haloBCA. Update your app now!