Citi AU

Citibank Australia

About this app

Enjoy the convenience of accessing your accounts on the go with the Citi Mobile® App.

We’re constantly improving our mobile app to offer you a more personalised, easy and intuitive experience that keeps you on top of your finances.

Manage your account

• Log in securely and quickly with Face ID®, Touch ID® or your fingerprint
• Activate your new cards, select or reset your Card PIN
• Conveniently check your balance, monitor transactions and view your statements
• Receive alerts so you can be notified of activities on your account
• Temporarily lock and unlock your credit card or report it lost or stolen
• Access personalised offers and discover other benefits

Make payments and transfers

• Tap ‘Convert to Instalments’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments
• Add your Citi Credit Card directly to Apple Pay via the Citi Mobile® App and enjoy fast and easy payments
• Convert up to 90% of your available credit from your Citi Credit Card/Citi Ready Credit Account into Citi Quick Cash. Quick Cash allows you to access cash and repay in monthly instalments
• Use your Citi reward Points to offset purchases made on your Citi Credit Card

Citi branded deposit and home loan accounts have now moved to NAB, please visit citibank.com/nab for more information.

The use of the Citi Mobile® App is for our customers only. Content provided via the app is not specifically created for any territory other than where we operate / are licensed to operate.

National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded credit products. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional services.

Our/us/we means NAB unless the context otherwise requires it.

“Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.

Ratings and reviews

I'd like to see a chat option. With so much fraud around, I want to be able to enquire and get results whenever I'm available. I have a disputed claim pending, it would be good to get an update on progress.

Functional but unable to chat or message. Telephone call waiting time is just too long and frustrating

It's the worst bank app I have and I only have it because the website is even less user friendly. Each new update is worst than the last. Now, not only do you have to log in but you have to input a number sent by SMS just to enter the app, after having clicked on a "continue" button. 3 steps just to ENTER the app! Ridiculous! The nicknames for my accounts have also disappeared and there's no way to fix it as the help button is a joke. I don't know who's coding that app but that's pure trolling.

What’s new

• Minor enhancements and bug fixes