3.2
11.7K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Enjoy the convenience of accessing your accounts on the go with the Citi Mobile® App.

We’re constantly improving our mobile app to offer you a more personalised, easy and intuitive experience that keeps you on top of your finances.

Manage your account

• Log in securely and quickly with Face ID®, Touch ID® or your fingerprint
• Activate your new cards, select or reset your Card PIN
• Conveniently check your balance, monitor transactions and view your statements
• Receive alerts so you can be notified of activities on your account
• Temporarily lock and unlock your credit card or report it lost or stolen
• Access personalised offers and discover other benefits

Make payments and transfers

• Tap ‘Convert to Instalments’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments
• Add your Citi Credit Card directly to Apple Pay via the Citi Mobile® App and enjoy fast and easy payments
• Convert up to 90% of your available credit from your Citi Credit Card/Citi Ready Credit Account into Citi Quick Cash. Quick Cash allows you to access cash and repay in monthly instalments
• Use your Citi reward Points to offset purchases made on your Citi Credit Card

Citi branded deposit and home loan accounts have now moved to NAB, please visit citibank.com/nab for more information.

The use of the Citi Mobile® App is for our customers only. Content provided via the app is not specifically created for any territory other than where we operate / are licensed to operate.

National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded credit products. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional services.

Our/us/we means NAB unless the context otherwise requires it.

“Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities.
Updated on
Aug 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
11.3K reviews
Chad
September 22, 2025
All in all, good service. Recommendation - would be great to have an option, where you can receive notifications for all payments, not just payments over $100.
Did you find this helpful?
Chris Jallian
September 18, 2025
App was working fine then suddenly I can't receive the OTP to enable any transactions, called Citi and they said its my problem not theirs and can't even offer an alternative to carry on banking.. this is not banking
Did you find this helpful?
Citibank Australia
September 18, 2025
Hi Chris, we sincerely apologise for the troubles you have had. Should you wish to discuss this further, please email us at aus.social.customerservice@citi.com along with your full name and contact number. Thank you.
Craig Gilbert
August 24, 2025
I'd like to see a chat option. With so much fraud around, I want to be able to enquire and get results whenever I'm available. I have a disputed claim pending, it would be good to get an update on progress.
Did you find this helpful?
Citibank Australia
August 27, 2025
Hi Craig, we appreciate your feedback. The chat function is available through our website at www.citibank.com.au. Thank you.

What’s new

• Minor enhancements and bug fixes