Blue Element Mobile IL

Luminare Health Benefits, Inc.

About this app

With Blue Element Mobile IL, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service

This app is intended for use by certain Blue Cross and Blue Shield of Illinois members.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross and Blue Shield of Illinois has contracted with Luminare Health, Inc., an independent company, third-party administrator and host of the Blue ElementSM portal, to provide benefit administration services for Blue Cross and Blue Shield of Illinois.

Ratings and reviews

This app needs to be worked on. The "benefits" tab doesn't actually give you the list of benefits - no copay for PCP/Spec OV/ ER/ Urgent Care in sight there. The deductibles and out of pocket max on top of the home page probably would look better if the in network and out of network options weren't mixed in with each other. Every other tab sends you to a web page. What's the point of having the app then? I think this developer should look research the "Sydney" app by Anthem and model after it.

For some reason I'm unable to edit my previous review. I'm able to login to the app now using the same password as before. I believe the issue with the app is stability as some features work sometimes and other times it doesn't. I would be nice to have a reliable app to count on.

What is the purpose of this app? I started a new job. I was given my id# and to log into this. Can't view anything about specific benefits. Just ID card and send a message. Can sort of search Dr's but no information related to your plan.. Initially, I signed u and went to log in a day late. I couldn'tfindd me at all. Every time I do log in, it asks me to set up a pin? Already did. Too bad patients can't use availty. Worthless