Blue Element TX Mobile

3.3
7 reviews
1K+
Downloads
Content rating
Everyone
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About this app

With Blue Element Mobile TX, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service

This app is intended for use by certain Blue Cross and Blue Shield of Illinois members.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross and Blue Shield of Illinois has contracted with Luminare Health, Inc., an independent company, third-party administrator and host of the Blue Element portal, to provide benefit administration services for Blue Cross and Blue Shield of Illinois.
Updated on
Nov 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info, Health and fitness and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.3
7 reviews
Leslie Holliday
January 6, 2026
Truly the worst of both worlds. The app is terrible. Absolutely useless. And the insurance has one of the smallest networks in the industry.
Did you find this helpful?
Luminare Health Benefits, Inc.
January 7, 2026
Hi Leslie, I'm sorry to hear you are having issues with the app. I would love to get this resolved for you. Please reach out to me at mobileHB@hlthben.com with the user ID and email address associated with your account so I can look into this further. Sincerely, Kylene N.
Leia Ginsberg
January 5, 2026
clunky
Did you find this helpful?
Luminare Health Benefits, Inc.
January 6, 2026
Hi Leia, thank you for reaching out. I would love to hear your feedback on ways we can improve our mobile app experience. Please reach out to me with your User ID and the email address associated with your account to mobileHB@hlthben.com. Sincerely, Kylene N.

What’s new

Update to Login process to handle Multi-factor login