Blue Element TX Mobile

Luminare Health Benefits, Inc.

About this app

With Blue Element Mobile TX, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service

This app is intended for use by certain Blue Cross and Blue Shield of Illinois members.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross and Blue Shield of Illinois has contracted with Luminare Health, Inc., an independent company, third-party administrator and host of the Blue Element portal, to provide benefit administration services for Blue Cross and Blue Shield of Illinois.

Ratings and reviews

WHAT is happening here?! The app just spins and gives an error message. The American healthcare system is bad enough, when subscribers need to access records there is another hurdle and added frustration. You create an app that we can't use and reply with canned responses instead of researching bugs. There's an entire BCBS TX website that we could be using.

Glitches constantly. I can't even get a screenshot of my daughter's insurance card because it never comes up. when I click on it, it just goes to a blank screen. very frustrating.

Truly the worst of both worlds. The app is terrible. Absolutely useless. And the insurance has one of the smallest networks in the industry.

What’s new

Update to Login process to handle Multi-factor login