myLuminareHealth

Luminare Health Benefits, Inc.

About this app

Luminare Health, your health benefits administrator, is expanding its suite of consumer-engagement tools and now offers an app, myLuminareHealth, to help you manage your benefits information while you’re on the go, anytime day or night!

myLuminareHealth allows you to check the status of your claims, control out-of-pocket expenses, contact Luminare Health and so much more!

With myLuminareHealth, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service
• Ask question and receive answers from Luminare Health through our message center
• Easily access other services in your benefit plan through the My Programs section
• View each family member’s information and benefits
• Filter claims by family member name and type

Ratings and reviews

What's the point of offering a PIN option for login if it then STILL asks for your username and password? But if you DON'T set up a PIN it asks you if you want one every single time you log in. The info shown is very minimal. Not super helpful. If login was quicker I'd use it more to check EOBs as they processed but I'd still have to go to the desktop site for more complete information. Lots of room for improvement.

the app does not consistently load my health profile. I don't have a choice in using this app since it comes with my healthcare plan. the app does not allow you to download your own plan documents, instead forcing you to view it through the app. if you turn off your phone screen, takes you all the way back to login, where you will find you are logged out again, and your profile may not load at all until you force close the app a couple times. ens**tification of your healthcare at your fingertips

I have a Samsung phone This is the most aggregating app. I can't find any tabs to get to the claim form I need to fill out. It keeps going back to the sign in page. This website is very poorly designed! I just want a drop down menu to get to the form I need. I even tried the map site, that was a joke too.

What’s new

Update to Login process to handle Multi-factor login