tyler gwin
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Forces you to have more funds than you will use to charge and has no means to withdraw your balance. I had $7+ which would have given me about 60%-70% charge, which is all I needed. It made me add funds, which was only $10, however, at 80%, when I stopped, the $10+ was still on my account. But remember, I cannot use that $10 without adding more. SCAMMERS
4 people found this review helpful
Bamela Anderson
The app took out $66 extra because the charger glitched and kept trying to refill the balance. My charging sessions + the current balance at the time added up to $353, but between that time they took out $420. Every time I contact support they just fall back on they just treat me like I'm stupid and don't know what I'm talking about. They want to repeat telling me what I already know. I know the app tops off with $10 once the balance is below $5... but where is the other $67 unaccounted for?
5 people found this review helpful
DeAnne Dey
Horrendous! Zero stars. I haven't used this in the year of owning our EV; my husband has used it once with great difficulty. Recently had to pay non membership rate to charge my vehicle while traveling, Electrify America app wouldn't connect. Also, this particular location had just 6 charging stations, not 12 as stated on locator map.
3 people found this review helpful