Michael
It's cheaper for a reason... mine ended up a jumbled mess of loose photos that took hours & hours & hours & hours & hours to upload/download. When I decided to rid myself of the subscription and put all my photos onto an SSD, it just kept starting/stopping along the way, making MULTIPLE copies of identical folders!! Also, I've been searching their website for about 3-4 hours and have yet to find ANY way to cancel my subscription. The tutorial on how to cancel is just wrong! Be careful!!
V Grof
I have an ASUS laptop which I am very happy with. However, the ASUS Webstorage system has to be one of most confusing and user-unfriendly software accounts/applications I have ever encountered. Among other crazy elements, from time to time within supposed English interactions, I encounter Chinese labels on selection alternatives and touch buttons. Links within the system often lead to completely unrelated pages, often with no way to get back to what one was trying to access.
35 people found this review helpful
ASUS Cloud Corporation
December 20, 2021
Hi V Grof~ About Chinese labels and links problem, could you share a bit more information with us so that we can get to the bottom of this?
Email contact@asuswebstorage.com and provide below details if the issue is not solved: 1. Operation steps 2. The failure time and date (GMT+8) 3. Error message screenshot. Thank you!
Anthony Rappa
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No frills cloud storage with unreliable camera upload until last update. The customer service is NON-EXISTENT even for the paid version. I am not going to renew my service, because I have sent them dozens of emails, and they have not responded once. I just want to know how to upload pics from different phones to separate files. An older version had this feature. The updates destroyed that. Response to ASUS feedback: CHECK your emails. I HAVE sent you many emails asking for help.
17 people found this review helpful
ASUS Cloud Corporation
January 6, 2022
Hi Anthony Rappa~ Thank you for your reply. During the COVID-19 period, the customer case amount increasing recently. If you do not get a reply for a long time. Please email again. We will reply to you as soon as possible.