first direct

3.2
18.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Your everyday just got a whole lot easier. Even better banking has arrived.

At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party…

Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler.

From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way.

So go on. Get yourself up to date.

Update now >>

• Free to use, but providers may charge for download and usage
• Use in accordance with local laws and check charges if using abroad
• Use in accordance with our App terms and conditions
• Use in accordance with Google terms and conditions
• This app may be withdrawn at any time, but we’ll always keep you in the loop.
Updated on
Apr 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
17.6K reviews
Marcus McLernon
March 23, 2025
A very frustrating app that's not intuitive. Never used a bank or website that makes it so complicated every time you want to view your own account. updating review so it's current, been using the app for some time now and it's even more frustrating than ever, you can't search far back in transactions and it deletes your friends payment information after use, other banks have way better and way more intuitive modern apps.
95 people found this review helpful
Did you find this helpful?
first direct
September 30, 2023
Hi Marcus, sorry to hear you're unhappy with your experience using our App. Once set up the App only has a single Digital Secure Key password that's the same one that you would need to use every time (if you choose not to use fingerprint that is). If you need any help getting the Digital Secure Key please don't hesitate to give us a call. - Chris
J P Maguire
January 31, 2025
I have used First direct for years, they are solid and reliable, the app has been left way behind by others these days, but it does the basics very well. It never lets me down. I write this as Barclays is yet again falling down on the first payday after Christmas in the UK - First Direct is OK. I truly wish they would just allow me to 'Nickname' my accounts, it makes budgeting so much easier.
6 people found this review helpful
Did you find this helpful?
first direct
January 31, 2025
Hi, We are always looking for ideas on how to improve, so thank you for this feedback. Thanks -Lorraine
MN Williams
January 6, 2025
This app is not intuitive at all and lacks so many basic features. Such as digital receipts for bank transfers, (which can then be shared). Other banking apps offer this. This is basic. Many other things are missing. How hard can it be to add these features? Don't wait for us to tell you what's missing, take initiative and look at other apps, and make some improvements please.
34 people found this review helpful
Did you find this helpful?
first direct
January 6, 2025
Hello, thank you for taking the time to leave us a review. We do take all feedback seriously, and I will make sure your comments are passed onto out IT department. -George

What’s new

Finding what you need just got easier! A fresh, smarter payments section - less searching, more doing!We've also done some extra bug fixes and maintenance jobs to keep everything ticking over.