![](https://play-lh.googleusercontent.com/a-/ALV-UjU8USMI8i32r9crkgEFVB39bClNqq3NoJVndRnpeFiFo7c_AZah=s32)
Mark Mills
Crappy app update. It has been working fine forever, then I am told the version I have is out of date and unsupported. OK, I upgrade and see the same issue Uninstall, restart the phone and reinstall, same thing pops up. Call customer support, they say it's my phone and want to charge a fee to pay my bill, but it's free if I use the app. Failures on several levels, guys...
51 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocL31WME_kASWse1HboJy-vuGlNcSUDVqniqIx7O3Pn9ASs6YQ=s32-mo)
Cortnay Gray
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UPDATE: Download the FIRST BANKCARD APP. That appears to be the new app and I was able to get to my mlife acct there. Always something with this app and now it is saying it's unsupported and to download the latest version but it just puts you in an infinite loop. First it was that you could log in with biometrics, then that disappeared. Then they started some weekly authentication process, now this. Get it together. At least put a notice on your website that this issue is going on.
68 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXpqR49M6xXmRdpTDtJI8btlYa3ygKi6Mxuih9WEJR1l3IWz7Q=s32)
Lisa Lacy
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Since the last update, I get an error message that the app is unsupported. Uninstalled. Reinstalled. Restarted phone, checked that phone has latest version of op sys. Still getting the error message... Update: Finally was able to log in before payment was due mid-September. But today app says network not trusted, try on another network or call customer service. Fortunately, I have ready access to other ISPs, all three yield the same result. Pretty sure the app has problems...again.
5 people found this review helpful