
Mary L
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Starting just today, the app will not open. There is a message at the bottom with words and I can't even read it, it disappears so fast. ☹️I have uninstalled it and reinstalled it. I'm taking the time to write this review in hopes of getting your attention because I don't know how to send you an email about it. I have used this app for years and years and it is perfect. But now it simply will not open.. please fix it, I miss it! this is a correction: you fixed it!! 👍🏾👍🏾❤️❤️THANK YOU!!
First National Bank of Omaha
March 5, 2026
Sorry for the trouble! Try updating to v4.95.3 in Google Play—this may fix the issue. If not, please call us at 888-530-3626 (24/7) or use our website until resolved. Our team is here to help and we're working hard to get this sorted out. Thanks for your patience and for bringing this to our attention!

Guy Normandeau
I've been using this app for years. but now I can't login anymore. the app keeps crashing immediately after I enter my credentials. I have cleared my cache, cleared my data, Uninstalled/reinstalled the app and went as far as uninstalling the apps, remove the installation file, redownloaded the app and nothing i do allows me to log in.

Sarah Taylor
On multiple occasions, even though this card is always paid on time, when I have had more than $2,000 of available credit they reduce my available credit limit by the available amount, effectively making me over 95% utilization. This has negatively impacted my credit score every time, most recently by 47 points. They will not respond to my inquiries as to why.
1 person found this review helpful
First National Bank of Omaha
November 5, 2025
Sarah, we're sorry to hear our services have not met your expectations. If the decision is made to lower an account's credit limit, a letter is mailed explaining the factors that led to the decision. If you have questions, or do not receive the letter, you can call us at 888-530-3626. We will be happy to help.