
Tyler Schommer
I had a previous review and I deleted it. App seems to work fine now and logging in was no issue. HOWEVER, I have a payment on my card pending. I scheduled it for some time in the future. The app says "You have no payments scheduled" and I can only see it in my recent transactions. I literally have a payment scheduled. I think this is because it's not my card specific app and maybe I should try that and see if that fixes the issue I'm having.
1 person found this review helpful
First National Bank of Omaha
December 30, 2024
Tyler, we're sorry to hear you're having issues with the app showing a scheduled payment. Please call us at 888-530-3626, and we'd be happy to look into this further and help resolve any issues.

A palandri
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App was working fine for a couple of years, but then started timing out. App started working again, now it's timing out again, so I have to sign on through my laptop. Using a Pixel 8 Pro with latest updates. You got to get this fixed. It's getting to the point I'm afraid to use the card.
First National Bank of Omaha
April 14, 2025
We are aware that some users experienced an issue with the mobile app on the morning of Friday, April 11, but this has been resolved. If you are still having issues, please uninstall and reinstall the app and restart your device. If these steps do not resolve your issue, please call us at 888-530-3626 for further technical support.

Brandon Sieber
I've had the app for some time now and it worked great initially. The last few months it has continuously gave me an error " Your request cannot be completed at this time. Please visit our website or the app later". Anything past my current balance and make a payment I can't see. I can't see pending payments, pending transactions, credit limit or anything else related to my account. Could you please fix this!!
2 people found this review helpful
First National Bank of Omaha
January 21, 2025
Brandon, we're sorry to hear you're having trouble with the app. We would recommend uninstalling and reinstalling it, and restarting your device. If these steps do not resolve the issues, you can call us at 888-530-3626, and we'll be happy to provide further technical support.