
Kiet Huynh
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Way too complicated to enroll. I understand having strong security, but two step authentication at every step is ridiculous. Should make the app be able to activate new cards without having to go to desktop site because desktop site is even worse. Basically, if it can be done on the desktop, app should be able to do the same. Need to step up your game! The app icon sucks too!
5 people found this review helpful
First National Bank of Omaha
January 18, 2023
Kiet, we appreciate you taking the time to bring your concerns to our attention. We are always using customer feedback to improve our services, and you may rest assured your review has been forwarded appropriately. If you have any other issues with the app, please do not hesitate to give us a call at 888-978-5296.

Curtis Sanow
Nice update guys! Logged in and it now wants a two point verification. Okay, no problem. They say they are sending a text with a verification code. Still waiting for the code to be sent to me 30 minutes later. Even tried logging out and logging back in. Still no code. I love when people mess with something that works fine and and turn it into a total piece of trash. Just wanted to pay my credit card.
70 people found this review helpful

Remmington VanAllen
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UPDATE TOTALLY SUCKS !!!!!! Uldates almost always occur when payments are due and you have to figure out the NEW login process, because alternative methods logging in are rendered useless. If it's not broke then, don't fix it !!!!!! Used to be able to do a lot morr more with the app. Need to restore screenshot availability. Used to be able to copy payment confirmation and FICO Scores which were used to track credit history.
51 people found this review helpful
First National Bank of Omaha
April 20, 2021
Remmington, we are sorry to hear you are not satisfied with the app. We are striving to create the best mobile banking experience in the market and customers like yourself that are willing to give us feedback are invaluable for both our mobile app and our bank in general. We will make sure to pass this on to our Mobile Feedback group.