
James Hungerford
- Flag inappropriate
- Show review history
UPDATE: Thanks for the reply, but I shouldn't have to waste my time to call for troubleshooting. It worked before, now it doesn't. That means it's something on the app's end. Please fix this ASAP! Also I installed your Card by FNBO app and it works with no issues, so clearly there is something wrong with the Universal app. Was good, but ever since the new update, it keeps saying that I have an "auto clicking app detected" and it closes. I don't have any auto clicking app! Please FIX ASAP!
First National Bank of Omaha
March 16, 2026
James, we are so sorry to hear that you're having trouble with the app. Please try to uninstall and reinstall the app. If that doesn't resolve the issue, please call us at 888-530-3626 (24/7) for additional troubleshooting assistance.

Device V
the app is easy straight forward Just be patient when entering your bank info, could take few tries.
1 person found this review helpful
First National Bank of Omaha
June 23, 2026
Thank you for the great feedback and helpful tip! We're glad to hear you find the app easy and straightforward. We appreciate you taking the time to share your experience and for choosing the Universal Rewards Visa!

Henry Fiedorczyk
not well written. company does not process payments in a timely manner from app or web page. 2-3day processing, improperly charges late payments when payment already previously scheduled and previously pending.. limits on usability of earned spending credit usage by period. functions but mediocre to fair experience.
First National Bank of Omaha
April 2, 2026
Henry, thank you for your feedback about your experience with payment processing. We genuinely understand your concerns and frustrations.
For questions about payment processing and your account, please call 888-530-3626 (available 24/7) so our team can review your account with you and address your concerns.
We truly appreciate your feedback.