
Andrew Lentz
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The app constantly asks about paperless billing even after declining the option. This is asked every time you open the app. It is an absolute annoyance. I have called into tech support and they have said there is no option for the app to not ask about paperless billing unless you enroll in it. Besides that the app works well. I'd be happy to change the review if they correct the issue.
1 person found this review helpful
First National Bank of Omaha
April 23, 2025
Andrew, we appreciate you taking the time to bring your concerns to our attention, and you may be assured that they have been shared appropriately. If you have any other concerns or feedback, please do not hesitate to call us at 888-530-3626. We'll be happy to help.

Terry Galella
fnbo constantly lowers credit limit . I had no issues with my card or credit score. I went on vacation, used this card and my credit score dropped 9 points .I have autopay set up since I received this card ,no issues until I used it while on vacation. there are way better cards out there. I'm getting away from this company, I do not recommend.
First National Bank of Omaha
September 8, 2025
Terry, we appreciate you taking the time to voice your concerns and we've made sure to share them appropriately. If the decision if made to lower an account's limit, a letter is mailed that explains the factors leading to the decision. If you have other questions, or do not get this letter, please do not hesitate to call us at 888-530-3626.

Marcia LaBelle
Terrible credit card and support is awful. App is the only way I can pay bills as all other options don't get processed appropriately, then leaving me with a late fee each of which has been waived but I've had to spend time calling to get it fixed. No confirmation code after bill paid and can't screen shot the app for proof of payment.
1 person found this review helpful
First National Bank of Omaha
November 4, 2024
Marcia, we're sorry to hear you've been having trouble submitting payments. To look into this further, and resolve any issues, you can call us at 888-530-3626, and our Specialists will be happy to help.