
Genius Security System
This App and it's interface is good. But it's take too much time to login. After several times (even 20/25 times in a day) trying, I can login!! (then I feel lucky 😃). So, annoying...😒 Please developer, do something better ASAP. Note: My phone is updated and also use upgrade network. Thank you. 🙏
2 people found this review helpful
Islami Bank Bangladesh PLC
October 30, 2025
We thank you for your interest in our app & the inconvenience is deeply regretted. Could you try to clear data as well as cache and restart your Android device. For better assistance, please share the difficulties you are facing with support.portal@islamibankbd.com.

MD SAGOR HOSSEN
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Fund Transfer to Other Bank enqueued Successfully.Check your Email for details For the above article, there may be a problem with the email. After the balance transfer is complete, I will only be able to download the PDF format. This will make the emails much safer for i-banking apps.
Islami Bank Bangladesh PLC
October 13, 2025
Hi,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at support.portal@islamibankbd.com so that we can reach out?

Md Tajimul Islam
I have been using the Islami Bank iBanking Smart App for a long time and already have an account. However, after the recent update, I am unable to log in. Every time I try, it shows "Invalid User ID". Previously, the app worked smoothly, but now it has become unusable for me. I sincerely request the developer team to look into this issue and fix it as soon as possible, so that existing users like us can continue using the app without any hassle. আমি আগে বাংলাদেশ ইসলামী ব্যাংকের iBanking user
2 people found this review helpful
Islami Bank Bangladesh PLC
August 24, 2025
We regret the inconvenience you had to face. For better assistance please share your information with support.portal@islamibankbd.com. We will be happy to assist you.