J&T Express - Courier App PH

PH Global Jet Express Inc.

About this app

Experience a real-time order tracking system, affordable shipping rates, shipping vouchers, 24/7 customer service, and many more! You can also check your orders and file claim reports through the J&T Philippines Mobile App. Download it now and find the nearest J&T Express branches in your area!

Ratings and reviews

They lost my parcel. Yes, they refunded the amount so I could refund my buyer — but I was the one who had to go all the way to their office just to file for the refund. Think about the hassle and inconvenience that caused me. I lost so much on my end — work hours, time, travel expenses, and the stress they caused. Plus, they lost a limited edition set of pcs.

Scams happen here. Their delivery rider in Cebu does ghost deliveries. They will call your phone for 3 seconds then end the call, unilaterally reschedule it 3 times all on their own, then report it as delivery failed and return the parcel to sender. They will not even re-attempt or refund you for the scammy behavior of their employees. I have screenshots. It asks you to put in a signature for the Terms and Conditions and then it is stuck, app becomes unresponsive.

installed to leave a bad review, paid the item in advance, when the item arrived they asked for payment cod, but I said I paid, and have receipt, so I told the rider to come back 2 days from now while I was resolving the issue, resolved the issue, and waited to receive the item again, 4 days go by no item. checked tracking, rider said I canceled, item on its way back to seller.

What’s new

Additional Email OTP for COD application