MBTA mTicket

MBTA

About this app

Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, 10 Ride, and Monthly tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket

Features:

● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA


Please note that support for Android beta versions or experimental features is not guaranteed and customers using Android beta versions or experimental features do so at their own risk.

Ratings and reviews

This app is okay but it has one really annoying "feature" and that is that you cannot add a payment card prior to making a purchase. I ride the commuter rail very infrequently and for whatever reason it lost the card info from the last time I bought a ticket. I'm not good with the on-screen keyboard on my phone and when I went to purchase a ticket just now, it took forever because I had to re-enter my credit card info. It would have been much better if I could have done that beforehand, but that apparently is not possible. Also this is NOT the fault of the app, but the fact that the commuter rail and subway use completely different payment systems is ridiculous. A CharlieCard would be 10x easier to use than this app.

Menu and Log In buttons are unaccessible (Google Pixel 9) as the menu button is under the notification tray, and the login button on the Ticket Wallet page is hidden by the home, back, and app tray buttons. This means I can't login to view my tickets, or open the Menu at all, meaning the app is completely useless now. It wasn't like this before, so it must have been an update or something that caused it, but this means I will end up having to pay more for tickets than I would with the app.

The MBTA mTicket app works well enough, but has one huge problem, for me. On my Pixel 8 Pro, with '3-button navigation' set, mTicket places a button ('View my Account') on the bottom of the screen ON TOP of the three button navigation buttons. As a result, I can never select the mTicket button, no matter how careful I am to try to touch only the mTicket button. I haven't found any Pixel settings that fix this. Web searches have not been helpful, either.

What’s new

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.