
Toh Y Y
Been using for awhile, was fine. Like many recent reviews here, I do experienced same issue! CANNOT TOP UP USING THIS APP lately! Reinstalled, re-added both my DBS debit cards, still NOT WORKING. It says " Error " .... Need to look for NETS machine in the middle of the night to exit carpark.. Can you rectify and fix the problem soon? I'm not alone!!
2 people found this review helpful

m tortis
Not able to top and add any credit card to the app. Helpdesk not easily available, only provide email contact. I emailed to helpdesk and they just go around in circles, telling me to try uninstall, clear cache, use new card etc. I already mentioned I tried all this in the initial mail to save their troubleshoot time, but each time I got told to try the same thing. which still does not work..
2 people found this review helpful

Eugene Poh
terrible terrible terrible design... updating the credit card expiry on the profile> payment tab didn't result in the auto-top up payment for the card. Now my card is blocked, and there's no way to get my deposit back unless i take leave to go down in person to their office that is only open on weekdays. the online chat is also terrible. one back click and all the history is gone. do better, Nets. come on. you can do better.