
Kenan Orak
- Flag inappropriate
- Show review history
Every time I've tried to use it travelling it has stopped working. Last time was 7/13 and I sent prob 4 emails none of which have been answered as of yet and it's been 1 full business week. I wouldn't recommend loungekey to my worst enemy at this point. Update: it took them 3 weeks to get back to me for a password reset and the link they sent didn't work. I responded immediately and it's been another week at least and crickets. I don't understand how a travel related platform can be this bad..
19 people found this review helpful
We apologize for your negative experience, Kenan. Please contact us directly so we can address your issues quickly and improve your overall experience with our service. Regards, Shan

Faisal Hasan
- Flag inappropriate
- Show review history
I've had a great experience using the LoungeKey app. It's simple, easy to navigate, and makes finding airport lounges quick and hassle-free. I really like having all the lounge information and access details available on my phone, especially when traveling through unfamiliar airports. The app has made my journeys much more comfortable and stress-free. Definitely a valuable benefit for anyone who travels regularly.

Rade Radovic
Registration is awful. the app requires too much information, for sure they are selling our data. I got an error message at the end of the registration that the card information is missing, even when the transaction has already passed and that information was on a screen before. By the time I was able to login and check if I was eligible for the lounge, boarding has started. Awful experience
3 people found this review helpful