Wafaa Raziq
It's a good reliable app but read their instructions well! some items you would need to pay extra for delivery if you are in higher floors, and you may have to pay for installation for some electrical items
4 people found this review helpful
Raneen.com
November 10, 2024
Dear Wafaa, thank you for taking the time to rate our application. You encourage us greatly. Happy shopping!
Abdullah
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The app is good initially and there is an issue with some items included in the emarket but when you try to order one of them the app offers another item. Also another issue is when I receive my ordered items the delivery man asking for a copy of my national ID which is weird! and I used to refuse that for my privacy. You should follow the same process for other famous eShopping /shipping service providers.
Raneen.com
October 29, 2024
Dear Abdullah, We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us a Whats app message on our number # 01103624809
Creative H
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كان عندي امل انها تكون بديل جيد يساعدنا علي المقاطعة ... لكن للاسف أسوأ خدمة عملاء و نظام عقيم و ادارة غير مستعدة للتطوير و الاهتمام بالعميل. I thought it may be a good choice for boycotting other companies, but unfortunately, it's a very rigid system and the worst customer service ever. It's a very bad experience.
5 people found this review helpful
Raneen.com
September 4, 2024
عميلنا العزيز،نأسف لعلمنا بمرورك بتجربة غير مُرضية، لأننا نهتم جدا بحل مشاكل عملائنا ، نتمني ان تراسلنا برسالة نصية علي رقم الواتساب الخاص بقسم تقييمات العملاء علي الرقم 01103624809 لحل مشكلتك وتقديم الدعم اللازم