Samsung Members

Samsung Electronics Co., Ltd.

About this app

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Ratings and reviews

Good test/trouble shooting info, except it addressed very little for the installed camera that came with the phone. Didn't help solve my issue of taking a video which begins with my subject, then suddenly swings the view to the ground without my awareness. Don't know why. I've missed (had to delete) some great footage because of this issue. I then just now changed a few settings but we'll see if any helps.

Samsung has made a lot of improvements with this app. The phone diagnostics is awesome, and for the watch as well. You can check the condition of your battery, check sensors, and 24 other tests thar are actually very useful and helpful. Plus, it offers a couple of different ways you can contact Samusung on problems or errors in your phone, on text chat to a professional that can give walk-through to remote accessing your device for issues or problems with phone. Samsung, well done 👏!!

The new Samsung phones have become very complicated and non user-friendly. For example, adding a new phone to contacts steps is complicated, especially the step where you want to save it, which it doesn't show you where you can find this option. The phone system should show the user how to do it, like showing a guide arrow in each step. In general, this simple task is easier in "I phones". Tbh the I phones are still more user-friendly than Samsungs.