
Kris Warner
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App won't allow me to access my account. After being on hold for an hour with customer support number it provided, I was told to go to the bank to verify the same phone number I had registered for 3 years. I was never notified or informed of this policy change to prepare at all. At time of writing, I am one of many who are sitting and waiting to fix the same BS frustration. What's the point of having all digital transactions with QR codes, if the stupid system can go down?
53 people found this review helpful

Chakrit W
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System is down quite too often for a bank. Generally easy to use. But there are some usability issues: 1. ICan't find any option to add already completed transactions to Favourites anymore after returning from transaction completed screen. This is quite annoying. 2. Scheduled transactions disappear without trace, without any explanation, on the scheduled day. Then at some time (around 7:00 - 8:00 in Thailand), there would suddenly be a notification that the transaction has completed (or failed).
1,197 people found this review helpful

Chris de Alemania
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The app cannot be used without a Thai SIM card, e.g. when being abroad. Stupidity. Illogic. The app cannot be accessed without physically going to the bank to verify your face again and again and again. although there is a mechanism, it seems targeted at foreigners not being allowed to set up the app on their own. Discrimination. The app cannot be used if your phone has a custom ROM installed. (check Google Play settings for device certificatation) Another stupidity. backwards standards.
31 people found this review helpful